At Clacks Pty Ltd ("Company," "we," or "us"), your privacy is of utmost importance.
This Privacy Policy describes how we collect, use, and protect the personal information you provide while using our website (https://www.clacks.ai, the "Website"), related mobile applications (the "App"), and all other tools, features, and services offered by us (collectively, the "Services"). By using the Services, you consent to the practices described in this Privacy Policy. If you do not agree to this policy, please refrain from using the Services.
We are committed to complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the "Privacy Act"). For more information about the APPs, please visit the Office of the Australian Information Commissioner’s website at https://www.oaic.gov.au/.
1.1 Information You Provide
We collect information you provide directly to us, including:
1.2 Automatically Collected Information
We automatically collect certain information when you use the Services, such as:
1.3 Third-Party Sources
We may collect information about you from third-party sources if you link your account with services like Google or Apple. This information is governed by the terms and privacy policies of these third-party providers.
We use the information we collect to:
3.1 Service Providers
We may share your information with third-party service providers who assist us in operating our business and the Services. These providers are bound by confidentiality agreements and are only permitted to use your data as necessary to provide their services to us.
3.2 Legal Obligations
We may disclose your information if required to do so by law or if we believe such action is necessary to comply with a legal obligation or protect the rights, property, or safety of Clacks Pty Ltd, our users, or others.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.
4.1 Access and Update
You may access and update your personal information by logging into your account and visiting your profile settings.
4.2 Data Deletion
You may request the deletion of your account and associated data by contacting us at team@clacks.ai. Note that we may retain certain information to comply with legal obligations or resolve disputes.
4.3 Opt-Out of Marketing
You may opt out of receiving promotional emails by following the unsubscribe instructions included in those emails.
We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
Sensitive information, as defined under the Privacy Act, includes data about an individual’s racial or ethnic origin, political opinions, religious beliefs, trade union membership, criminal record, or health information. We only collect sensitive information where it is necessary for our services and with your explicit consent or as required by law.
The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a minor, we will promptly delete it.
If you access the Services from outside Australia, please note that your information may be transferred to, stored, and processed in Australia, United States, or other jurisdictions where our servers are located. By using the Services, you consent to these transfers.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer needed, we take reasonable steps to securely destroy or permanently de-identify it.
If you have any queries or complaints about this Privacy Policy, please contact us at:
Clacks Pty Ltd
ABN: 30 679 248 572
Email: team@clacks.ai
We are committed to addressing and resolving your concerns promptly and transparently.
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy. Your continued use of the Services following the posting of changes constitutes your acceptance of such changes.
Thank you for trusting Clacks Pty Ltd with your personal information.